Accessibility Guide

All ADA tickets are available at the GSP Box Office, online at Ticketmaster.com, by calling 800-745-3000 and at all Ticketmaster outlets.

Entrance

Though all of our entrances are ADA accessible, a specially-designated handicap-only entrance is located at the Plaza entrance, adjacent to the handicap parking lot.

Seating Areas

The Bon Secours Wellness Arena is equipped with three public accessible seating areas located at sections 116B, 105B, and 111B. In addition, there are individual seats in the upper level seating and floor seating when applicable.

The Americans with Disabilities Act prohibits discrimination on the basis of disability in employment, State and local government, public accommodations, commercial facilities, transportation, and telecommunications. The ADA seating areas are reserved for ADA persons and their companions only. If you do not meet ADA requirements you will not be permitted to sit in our ADA seating.

To be protected by the Federal ADA law, one must have a disability or have a relationship or association with an individual with a disability attending the event. We reserve the right to re-seat or remove any guests from the property that violate the Federal ADA laws.

Parking

A limited number of Accessible parking spaces are located in the Premium Seat Parking Lot between the parking garage and the Bon Secours Wellness Arena. There is a $5 fee to park here and the spaces are available on a first-come-first-serve basis. There are also spaces located in the lower level of the Church St. parking garage. All vehicles requiring accessible parking must have the proper decal displayed from the rear-view mirror or have an applicable license plate

Elevators

Public elevators are available at the Bon Secours Wellness Arena. Elevators are located at the Entegra Bank entrance and near the Plaza entrance. These elevators are strictly designated as preferred use for guests with disabilities.

Restrooms

All public restrooms are designed to be accessible to our guests with disabilities. Guests will find accessible features such as stalls, sinks, mirrors, and paper towel dispensers.

Assistive Listening Devices / Hearing Assistance

Headsets and receivers are available at no charge from guest services. We will provide hearing interpreters at no charge if arrangements are made prior to the event.

Service Animals

Although animals are not allowed in the Bon Secours Wellness Arena, an exception is made regarding service animals for guests with disabilities. Please contact the Bon Secours Wellness Arena about service animals.