Premium Services FAQ

Premium Client Log-in

To order and manage your tickets, click here.

To learn how to transfer or claim tickets in Account Manager, click here

Who Do I Contact Regarding Suite & Club Seating?

Please contact:
For suite or club seat sales, please contact Premium Services. Email

Current clients should send ticketing questions here

Are Suites Available On A Single Event Basis?

Our suites are sold with multiple year agreements. When available, single event suites are sold for select arena events. Suite rentals are available for Swamp Rabbits hockey games. To view upcoming events with a single event suite rental available, click here

Contact Premium Services for more information. 
Email Rebeka Todd
Phone: 864.250.4945

How Are Food & Beverage Services Handled In The Suites?

Food and beverage service to Bon Secours Wellness Arena’s premium suites is provided by the in-house concessionaire, Centerplate.

View our Suite Catering menu here.

Please direct questions regarding suite catering:
Michael Jennings
Centerplate General Manager
864.250.4863
Email

Where Are Suites Located?

The suites are located on the concourse overlooking the arena bowl in Sections 111-121 and 100-105.

Are There Designated Parking & Enterance Areas For Suite Owners

Suite owners are given a pre-determined number of parking passes for events.

Guests with a suite ticket, or additional arena ticket purchased through the Premium Service department, are able to enter through the Premium Service Lobby, located at the top of the stairs in the VIP Parking lot off of Church Street. 

How Are Suites Furnished?

Suites are professionally decorated, fully furnished and adorned with upscale features, including a wet bar, food and beverage counter, center island, refrigerator, drink rail with bar stools, flat screen television and a private restroom.  

What Time Do Suites Open On Event Day?

You’re able to enter your suite when doors open to the general public. Guests with a suite ticket, or additional arena ticket purchased through the Premium Service department, are able to enter the Premium Service Lobby area 30 minutes prior to general doors. 

Can I Leave The Building and Return During An Event?

There is no re-entry. Once you have exited the arena, you cannot re-enter for any reason