All Sales Final
Please note that all sales are final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets.
CURRENT AS OF NOVEMBER 28, 2022
BON SECOURS WELLNESS ARENA HEALTH & SAFETY 2022
Please continue to check back regularly ahead of your event day, as this information may change. In addition, there may be additional policies in place for particular shows to note should you be attending more than one upcoming event at BSW Arena.
COVID-19 SAFETY PROTOCOL VARIES SHOW BY SHOW BASED ON DECISIONS MADE BY EVENT ORGANIZERS. IF AN EVENT REQUIRES COVID PROTOCOLS / PROOF OF VACCINATION OR A NEGATIVE COVID TEST IT WILL BE OUTLINED BELOW.
Please note that all sales are final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets.
2022 - 2023
Trans-Siberian Orchestra - December 9: No additional COVID protocol, select clear bags allowed.
Sesame Street Live - December 11: No additional COVID protocol, select clear bags allowed.
Greenville Winter Invitational - December 17: No additional COVID protocol, select clear bags allowed.
Monster Jam - January 7-8: No additional COVID protocol, select clear bags allowed.
PBR: Pendleton Whisky Velocity Tour - January 20-21: No additional COVID protocol, select clear bags allowed.
TobyMac - January 29: No additional COVID protocol, select clear bags allowed.
Jurassic World - February 10-12: No additional COVID protocol, select clear bags allowed.
The Judds - February 16: No additional COVID protocol, select clear bags allowed.
Katt Williams - February 18: No additional COVID protocol, select clear bags allowed.
SEC Women's Basketball Tournament - March 1-5: No additional COVID protocol, select clear bags allowed.
WinterJam - March 11: No additional COVID protocol, select clear bags allowed.
Kane Brown - March 18: No additional COVID protocol, select clear bags allowed.
NCAA Women's Basketball Championship - March 24-27: No additional COVID protocol, select clear bags allowed.
Harlem Globetrotters - April 22: No additional COVID protocol, select clear bags allowed.
Kenny Chesney - April 27: No additional COVID protocol, select clear bags allowed.
Dude Perfect - June 23: No additional COVID protocol, select clear bags allowed.
Thomas Rhett - July 14: No additional COVID protocol, select clear bags allowed.
ARENA UPDATES TO PROTECT OUR STAFF AND PATRONS
- Ionization technology in the air-handlers on the concourse, suites, and backstage. The new technology essentially purifies the air and improves the air quality as air is pushed through the air handler.
- New touchless weapons detection and ticket scanning technology; The new equipment effectively eliminates person-to-person contact on entry into the Arena during the bag check process.
- Enhanced cleaning protocols, including wiping down high-touch surfaces, and using new chemicals effective at killing viruses in a very short period of time.
- Ample hand sanitizer throughout the Arena
- Plexiglass is installed at concession stands
Face Coverings Recommended
Being in crowds puts you at higher risk for COVID-19.
o To reduce the risk of being infected and possibly spreading it to others, it is RECOMMENDED to wear a mask indoors in public.
o You might choose to wear a mask regardless of the level of transmission if you have a weakened immune system or if, because of your age or an underlying medical condition, you are at increased risk for severe disease, or if a member of your household has a weakened immune system, is at increased risk for severe disease, or is unvaccinated.
We will have complimentary masks available at the doors and throughout the concourse for guests who may need a mask.
Hygiene
Hand sanitizer is readily available for your use throughout Bon Secours Wellness Arena. Fans are allowed to bring in a small, clear hand sanitizer bottle.
Janitorial crews will monitor restrooms and the concourse and will be cleaned thoroughly throughout each event.
Mobile Ticket
All tickets will be mobile. Guests should download tickets to their mobile devices prior to arriving at the Bon Secours Wellness Arena.
How to Access Your Mobile Tickets:
1. Open your Ticketmaster App or visit Ticketmaster using your mobile internet.
2. Login to your Ticketmaster account and locate the order with your ticket(s).
3. Tap and show. Your phone will be scanned for entry and you're in!
Pro tip: Add your ticket(s) to your phone's "wallet" and have a fully charged battery.
Click HERE on a tutorial on how to access your mobile tickets.
Sick or Exposed
If you are not feeling well, please stay home! For a comprehensive list of symptoms and best practices, please click here.
If you’ve had close contact with someone who has COVID-19, you should get tested 5-7 days after your exposure, even if you don’t have symptoms.
§ You should also wear a mask indoors in public for 14 days following exposure or until your test result is negative.
§ If you have symptoms of COVID-19, you should get tested and stay home and away from others.
§ If your test result is positive, isolate at home for 10 days.