CURRENT AS OF AUGUST 08, 2022

BON SECOURS WELLNESS ARENA HEALTH & SAFETY 2022

Please continue to check back regularly ahead of your event day, as this information may change. In addition, there may be additional policies in place for particular shows to note should you be attending more than one upcoming event at BSW Arena.

COVID-19 SAFETY PROTOCOL VARIES SHOW BY SHOW BASED ON DECISIONS MADE BY EVENT ORGANIZERS. IF AN EVENT REQUIRES COVID PROTOCOLS / PROOF OF VACCINATION OR A NEGATIVE COVID TEST IT WILL BE OUTLINED BELOW.

 

Please note that all sales are final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets. 

 

2022 - 2023

Alan Jackson  August 13, 2022: No additional COVID protocol, select clear bags allowed.

Lil Baby & Friends   September 03, 2022: No additional COVID protocol, select clear bags allowed.

Spiritfest  September 04, 2022: No additional COVID protocol, select clear bags allowed.

West Fest  September 09, 2022: No additional COVID protocol, select clear bags allowed.

Los Tigres del Notre  September 10, 2022: No additional COVID protocol, select clear bags allowed.

REO Speedwagon & Styx with Loverboy - September 14, 2022: No additional COVID protocol, select clear bags allowed

Charlie Wilson & Friends - September 16, 2022: No additional COVID protocol, select clear bags allowed

Maxwell - October 9, 2022: No additional COVID protocol, select clear bags allowed.

Carrie Underwood - October 15, 2022: No additional COVID protocol, select clear bags allowed.

Greta Van Fleet  October 19, 2022: No additional COVID protocol, select clear bags allowed.

HIs Voice! Our Voice! An Evening with David Jeremiah  October 20, 2022: No additional COVID protocol, select clear bags allowed.

Luke Bryan  October 27, 2022: No additional COVID protocol, select clear bags allowed.

Royal Comedy Tour  November 05, 2022: No additional COVID protocol, select clear bags allowed.

MercyMe  November 18, 2022: No additional COVID protocol, select clear bags allowed.

 

ARENA UPDATES TO PROTECT OUR STAFF AND PATRONS

  • Ionization technology in the air-handlers on the concourse, suites, and backstage.   The new technology essentially purifies the air and improves the air quality as air is pushed through the air handler.
  • New touchless weapons detection and ticket scanning technology; The new equipment effectively eliminates person-to-person contact on entry into the Arena
  • Enhanced cleaning protocols, including wiping down high-touch surfaces, and using new chemicals effective at killing viruses in a very short period of time.
  • Ample hand sanitizer throughout the Arena
  • Plexiglass is installed at concession stands

All Sales Final

Please note that all sales are final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets.

Face Coverings Recommended

 Being in crowds puts you at higher risk for COVID-19.

o   To reduce the risk of being infected and possibly spreading it to others, it is RECOMMENDED to wear a mask indoors in public.

o   You might choose to wear a mask regardless of the level of transmission if you have a weakened immune system or if, because of your age or an underlying medical condition, you are at increased risk for severe disease, or if a member of your household has a weakened immune system, is at increased risk for severe disease, or is unvaccinated.

We will have complimentary masks available at the doors and throughout the concourse for guests who may need a mask. 

Hygiene

Hand sanitizer is readily available for your use throughout Bon Secours Wellness Arena. Fans are allowed to bring in a small, clear hand sanitizer bottle.

Janitorial crews will monitor restrooms and the concourse and will be cleaned thoroughly throughout each event.

Mobile Ticket

All tickets will be mobile. Guests should download tickets to their mobile devices prior to arriving at the Bon Secours Wellness Arena. 

How to Access Your Mobile Tickets:
1. Open your Ticketmaster App or visit Ticketmaster using your mobile internet.
2. Login to your Ticketmaster account and locate the order with your ticket(s).
3. Tap and show. Your phone will be scanned for entry and you're in!

Pro tip: Add your ticket(s) to your phone's "wallet" and have a fully charged battery.

Click HERE on a tutorial on how to access your mobile tickets.

Sick or Exposed

If you are not feeling well, please stay home! For a comprehensive list of symptoms and best practices, please click here.

If you’ve had close contact with someone who has COVID-19, you should get tested 5-7 days after your exposure, even if you don’t have symptoms.

§  You should also wear a mask indoors in public for 14 days following exposure or until your test result is negative.

§  If you have symptoms of COVID-19, you should get tested and stay home and away from others.

§  If your test result is positive, isolate at home for 10 days.