CURRENT AS OF NOV 19, 2021

BON SECOURS WELLNESS ARENA HEALTH & SAFETY 2021

BRING A MASK – GRAB A CLEAR BAG!

Greenville County continues to be an area of high transmission rates as defined by the CDC. To reduce the risk of being infected with Covid-19 and possibly spreading it to others, it is recommended to wear a mask indoors in public. View full preventative measures  here

Please continue to check back regularly ahead of your event day, as this information may change. In addition, there may be additional policies in place for particular shows to note should you be attending more than one upcoming event at BSW Arena. 

 

COVID-19 SAFETY PROTOCOL VARIES SHOW BY SHOW BASED ON DECISIONS MADE BY EVENT ORGANIZERS. IF AN EVENT REQUIRES PROOF OF VACCINATION OR A NEGATIVE COVID TEST IT WILL BE OUTLINED BELOW.

 

Please note that all sales are final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets.

 

Swamp Rabbits 2021-2022 Season: Masks recommended; select clear bags allowed.

Brantley Gilbert – November 20, 2021: Masks recommended; select clear bags allowed.

Disney On Ice – November 24 – 28, 2021: Masks recommended for adults; select clear bags allowed.

Nelly – December 3, 2021: Masks recommended; select clear bags allowed.

Gaither Vocal Band – December 4, 2021: Masks recommended; select clear bags allowed.

Trans-Siberian Orchestra – December 10, 2021: Masks recommended; select clear bags allowed.

Michael W Smith & Darcy Lynne - December 15, 2021: Masks recommended; select clear bags allowed.

Eric Church – December 17, 2021: Masks recommended; select clear bags allowed.

2022

Furman Basketball - 2022: Masks recommended; select clear bags allowed.

PBR - January 22, 2022: Masks recommended; select clear bags allowed.

Reba McEntire - January, 27, 2022: Masks recommended; select clear bags allowed.

The Temptations & The Four Tops - February 6, 2022: Masks recommended; select clear bags allowed.

Dancing with the Stars – February 12, 2022: Masks recommended; select clear bags allowed

Morgan Wallen - February 26, 2022: Masks recommended; select clear bags allowed.

Bassmaster Classic – March 04-06, 2022: Masks recommended; select clear bags allowed.

Winter Jam - March 11, 2022: Masks recommended; select clear bags allowed.

NCAA Division I Men's Basketball – March 18-20, 2022: Masks recommended; select clear bags allowed.

Monster Jam – March 27 27, 2022: Masks recommended; select clear bags allowed.

Harlem Globetrotters  Aril 09, 2022: Masks recommended; select clear bags allowed. 

How Sweet the Sound - June 04, 2022: Masks recommended; select clear bags allowed.  

New Kids on the Block  July 06, 2022: Masks recommended; select clear bags allowed.

 

ARENA UPDATES TO PROTECT OUR STAFF AND PATRONS

  • Ionization technology in the air-handlers on the concourse, suites, and backstage.   The new technology essentially purifies the air and improves the air quality as air is pushed through the air handler.
  • New touchless weapons detection and ticket scanning technology; The new equipment effectively eliminates person-to-person contact on entry into the Arena
  • Enhanced cleaning protocols, including wiping down high-touch surfaces, and using new chemicals effective at killing viruses in a very short period of time.
  • Ample hand sanitizer throughout the Arena
  • Plexiglass is installed at concession stands

All Sales Final

Please note that all sales are final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets.

Face Coverings Recommended

Greenville County continues to be an area of high transmission rates as defined by the CDC. Being in crowds puts you at higher risk for COVID-19.

o   To reduce the risk of being infected with the Delta variant and possibly spreading it to others, it is RECOMMENDED to wear a mask indoors in public.

o   You might choose to wear a mask regardless of the level of transmission if you have a weakened immune system or if, because of your age or an underlying medical condition, you are at increased risk for severe disease, or if a member of your household has a weakened immune system, is at increased risk for severe disease, or is unvaccinated.

We will have complimentary masks available at the doors and throughout the concourse for guests who may need a mask. 

Hygiene

Hand sanitizer is readily available for your use throughout Bon Secours Wellness Arena. Fans are allowed to bring in a small, clear hand sanitizer bottle.

Janitorial crews will monitor restrooms and the concourse and will be cleaned thoroughly throughout each event.

Mobile Ticket

All tickets will be mobile. Guests should download tickets to their mobile devices prior to arriving at the Bon Secours Wellness Arena. 

How to Access Your Mobile Tickets:
1. Open your Ticketmaster App or visit Ticketmaster using your mobile internet.
2. Login to your Ticketmaster account and locate the order with your ticket(s).
3. Tap and show. Your phone will be scanned for entry and you're in!

Pro tip: Add your ticket(s) to your phone's "wallet" and have a fully charged battery.

Click HERE on a tutorial on how to access your mobile tickets.

Sick or Exposed

If you are not feeling well, please stay home! For a comprehensive list of symptoms and best practices, please click here.

If you’ve had close contact with someone who has COVID-19, you should get tested 5-7 days after your exposure, even if you don’t have symptoms.

§  You should also wear a mask indoors in public for 14 days following exposure or until your test result is negative.

§  If you have symptoms of COVID-19, you should get tested and stay home and away from others.

§  If your test result is positive, isolate at home for 10 days.