Premium Services FAQ
Premium Client Log-in
Who Do I Contact Regarding Suite & Club Seating?
Please contact:
- For suite or club seat sales, please contact Premium Services.
- Current clients should send ticketing questions to the Ticketing department.
Are Suites Available On A Single Event Basis?
Our suites are sold with multiple year agreements. When available, single event suites are sold for select arena events. Suite rentals are available for Swamp Rabbits hockey games. View upcoming events with a single event suite rental available.
Contact Premium Services for more information: Email Ticketing
How Are Food & Beverage Services Handled In The Suites?
Food and beverage service to Bon Secours Wellness Arena’s premium suites is provided by the in-house concessionaire, Levy.
Private suite attendant for day-of-event food and beverage purchasing. You also have the opportunity to pre-order food and beverage ahead of the event.
Is There A Designated Entrance & Parking For Suite Owners?
Suite owners are given a pre-determined number of parking passes for events.
Guests with a suite ticket, or additional arena ticket purchased through the Premium Service department, are able to enter through the Premium Services Lobby, located at the top of the stairs in the VIP Parking Lot located off of Church Street.
How Are Suites Furnished?
Suites are professionally decorated, fully furnished with upscale features, including a wet bar, food and beverage counter, center island, refrigerator, drink rail with bar stools, flat screen television and a private restroom.
What Time Do Suites Open On Event Day?
You’re able to enter your suite when doors open to the general public. Guests with a suite ticket, or an additional arena ticket purchased through the Premium Service department, are able to enter the Premium Services Lobby 30 minutes prior to general doors.
Can I Leave The Building and Return During An Event?
There is no re-entry. Once you have exited the arena, you cannot re-enter for any reason.