Cancelled: Keith Urban - High and Alive World Tour
With Special Guests Chase Matthew, Alana Springsteen & Karley Scott Collins
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DateCancelled
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Event StartsTBA
Event Details
Keith Urban has been advised by his longtime laryngologist Dr. Gaelyn Garrett, from the Vanderbilt Voice Center, to cancel his performance in Greenville, SC tonight at Bon Secours Wellness Arena due to laryngitis which began earlier this week. He has been placed on complete vocal rest and Dr. Garrett is optimistic that he will be back onstage for his Nashville show. If you purchased tickets through Ticketmaster, refunds will be issued automatically; there is nothing further ticketholders need to do. If you purchased from a third-party reseller, please reach out to your point of purchase.
Of the cancellation Urban said, “Hey Greenville, I’m so SO sorry to have to cancel the show ….I know all the logistics it takes to get to a concert these days and I’ve never taken any of that, or any of YOU for granted. I’m looking forward to getting back there when we can!!!!!"
FAQs
Additional Ticket Information
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Prohibited Items
The following items are prohibited: backpacks and large bags, glass items, professional cameras, audio and video recording equipment, selfie sticks, weapons of any sort, fireworks, flares, flamethrowers, poles, pipes, pepper spray and other deemed items may apply.
Age Restrictions
Events at Bon Secours Wellness Arena are all ages unless otherwise noted. Children over 2 must have a ticket.
Camera Policy
No professional lenses.
Programming Disclaimer
Bon Secours Wellness Arena presents the community with a variety of programming that showcases a wide spectrum of points of view and opinions. The views and actions expressed in these works or performances do not necessarily reflect the values of the Greenville Arena District and Bon Secours Wellness Arena.
Clear Bag Policy
The Bon Secours Wellness Arena has a clear bag policy. Complimentary clear bags are available on a limited basis to guests attending events. Advance notifcation regarding this policy is provided to each guest via email if tickets were purchased at the GSP International Airport Box Office or Ticketmaster.com
Each ticketed guest will be permitted to carry one large clear bag, either a Ziploc style bag or a 12”x6”x12” (or smaller) clear bag, plus a small wallet or clutch that must not exceed 5.5"x8.5". The small wallet or clutch must be carried into the venue outside the clear bag and is subject to search.
More information on the clear bag policy can be found here.
Cashless Concessions
All food & beverage concessions inside the arena no longer accept cash as a form of payment. Please plan accordingly as you prepare to visit the arena for future events. Debit and credit cards along with mobile payments (i.e. Apple Pay & Google Pay) will be the only forms of payment accepted for concessions.
Exchange your cash for gift cards
In an effort to provide faster service and a more convenient experience, all food and beverage concessions inside the arena have transitioned to a cashless payment system. Debit, credit cards, and mobile payment options (Apple Pay & Google Pay) are accepted methods of payment.
No card? No smart phone? No problem. We understand some guests may still prefer to use cash, so we’ve got you covered. If you need to exchange cash for a Visa gift card, visit the inside window of the GSP International Airport Box Office at the arena at the start of the show. Visa gift cards can be used throughout the arena and anywhere else Visa is accepted.
Thank you for your understanding as we continue to enhance the event experience for all!
Sensory Guide
The Sensory Suite at Bon Secours Wellness Arena is located at Section 105! This space is specifically designed to meet the unique sensory needs of guests that may have difficulty processing the sights and sounds of a typical arena show.
Key features of the suite that will make this possible include sound and light dampening glass to enclose the suite, soft seating options, a de-escalation space with a privacy curtain and calming sensory accessories.
Bon Secours Wellness Arena also offers Friendly Access Sensory Safety Kits to guests at all events. Friendly Access Sensory Safety Kits are designed to support individuals of all ages with a variety of sensory needs. Loud noises and bright lights can often make it difficult or confusing for an individual with Autism, Dementia, a traumatic brain injury, or other sensory disabilities, to enjoy an event.
Each kit includes an assortment of useful tools to help guests enjoy an event with greater comfort. Kits are free to use and can be picked up at Guest Services outside section 117.
For more information, please check out our sensory guide.
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